Yes, any customer with Pragati Current Account  will have an option to upgrade to Sampann Current Account. The upgrade is only allowed within the same constitution or holding type, for example, an individual Pragati current account can only be upgraded to an individual Sampann Current Account

No.

Upgrade from Pragati Current Account to Sampann current account can be done through Bpay or through any of the assisted channels like Branch / Merchant / FOS.

There are no charges for upgrading the account. Whereas the customer needs to keep initial funding as per Sampann current account.

The system won’t allow upgrading of account.

The amount can be used by customer after deduction of Annual Plan Fee.

Please refer schedule of charges for more detail.

There is no minimum requirement of MAB in Sampann current account.

Yes, RuPay Platinum debit card is available with both variants.

Yes, if the account is closed between 15 days to 1 year from the date of activation ₹500 plus GST will be deducted from the account as account closure charges.

Any customer or any Fino merchant, who owns a small kirana shop or a small or medium business and wants to provide a digital mode of payment acceptance from their customers using UPI can become a UPI merchant by following the steps below:
a. Download BPay application and register using the mobile number present in the phone
b. After registration, click on the menu button on the top right of the screen
c. Click on “I am Merchant” and proceed with the UPI for Merchant registration
d. Enter details asked on the registration page, accept the terms and conditions and proceed
e. Select the SIM which is required for UPI SIM binding. (Note: Merchant/Customer needs to select same SIM with which either Fino current account or account in any other bank was opened
f. Merchant/Customer needs to create a new VPA ID and select the bank which will be used for settlement of the transaction amount paid by the customer
g. The merchant/customer will be shown a success page post that the summary for the details entered and then a final page for successful UPI merchant registration
h. Merchant can then download the QR code for customers to scan and make the payment

If the bank name or account number is not present after bank selection, then the bank or account has not been enabled by your bank and you need to contact them.

Settlement will be in real time for a linked account such as Fino Current Account. In case the linked account is of another bank, the settlement will be done in T+1 working day.

• Yes, there is a monthly and daily limit on amount and number of transactions present as below.

  

• If a merchant wants to further increase the limit, then he/she can make a request to the bank and post-verification and approval, the limits can be increased.

A UPI merchant can create 2 VPA IDs which will be linked to the same account selected during creation of 1st VPA ID.

The UPI merchant can view the settlement details in the “Settlement & Transaction History” section. In the transaction history, there will be “Settled” status present for amount settled in our linked account. In the “Settlement” section, the details (UTR number, transaction ID) will be present as per the transaction date.

• The customer can make the payment by scanning the QR shown by the merchant using any UPI enabled app (E.g.: BPay, PhonePe, Paytm, GPay, BHIM, etc.)
• After scanning, the customer needs to enter the correct amount and proceed.
• The customer will be asked to enter the UPI PIN on their registered UPI application and then click ‘OK’. The customer’s account will be debited, and payment made to the merchant

The merchant can click on “De-Register” and proceed. The VPA ID and UPI merchant account will be deleted. In case there is any settlement pending, then it will be processed and be credited to the linked account.

The merchant will have to De-Register his/her present UPI merchant account and then register again to link the new account.