Micro ATM (mATM)

Process for Cash Withdrawal & Balance Enquiry

1. What are some of the benefits of becoming a Fino merchant?

   • Increase Revenue: A Fino merchant has the opportunity to increase new revenue streams and yield from the specified services handled by them.
   • Diverse Product Offerings: The merchant can offer money transfer, bill payments, loans, etc. This allures more customers to his business.
   • Support and Training: adequate training and support are extended by Fino to enable the merchants to know how to appropriately use the platform and manage services.
   • Community Trust: By being a Fino merchant, you can very easily build trust within your community by rendering important financial services, thus helping to create a loyal customer base for yourself.
   • Enhanced Customer Retention: You will definitely retain more customers who are clients of your financial services, as they would like to have the maximum possible services provided under one roof.
   • Flexibility in Operations: Merchants may work at their convenience, when their business is open. This could add more convenience for the customer.
2. How do I become a Fino merchant?

   • Application Process: One can apply through the Fino website or even get in touch with the nearest representative of Fino.
   • Documentation: Copies regarding identity proof, shop registration, and other required licenses need to be provided during the application process.
   • Training Session: If approved, an applicant would normally be required to attend a training session by Fino, which explains the way to use the services and manage transactions.
   • Merchant Onboarding and Set-Up: Post-training, merchants would be onboarded on to the Fino platform to enable the sale of services to their customers.
3. What kind of services would I be able to provide to my customers upon becoming a Fino merchant?

   • Money Transfers: The merchant would be able to assist his customers in domestic and foreign money transfers.
   • Bill Payments: Enable a customer to pay bills for utilities, mobile recharges, and other recurring types of payments.
   • Loan Services: Assist customers in applying for personal loans or business loans (if applicable).
   • Insurance Products: Offer various insurance services and products such as life or health insurance.
   • Savings Accounts: Help the customer to open a savings account or fixed deposits option through Fino.
   • Mobile Wallets: Support mobile wallet services for hassle-free transactions and payments.
4. What are the requirements to become a Fino merchant?

   In most cases, potential merchants need to provide a valid proof of identity,  proof of address, pan card, etc.

5. How much does it cost to become a Fino merchant?

   Information on any fees or charges depends on the place and the variety of services provided. It is always advisable to get in touch with Fino representatives for joining to obtain correct and relevant information.

6. How can I market myself as a Fino merchant?

   Merchants can use social media, local advertisement, and word-of-mouth to advertise their services. Collaborating with Fino in any marketing effort or special promotion will also help to pull in more customers.