Platinum Debit Card

Visit the latest schedule of charges for Fees associated with Rupay Platinum Debit Card.

Daily Point of sale (POS) transaction limit

₹75,000*

Daily ATM withdrawl limit

₹25,000*

1. What is a RuPay Platinum Debit Card?

   A RuPay Platinum Debit Card is a premium debit card issued by Fino, powered by the RuPay network. It offers enhanced features, benefits, and security compared to regular debit cards.
    

2. What are the benefits of a RuPay Platinum Debit Card?

   Enjoy a range of benefits including domestic usage, payments, insurance covers, reward points, and exclusive offers from partner merchants. It provides accidental insurance cover up to Rs. 2 lakh without any charge to the customer.

3. How do I earn reward points on my RuPay Platinum Debit Card?

   You earn reward points for every rupee spent using your card.

4. Can I use my RuPay Platinum Debit Card for online shopping?

   Yes, you can use your card for online transactions at merchants accepting RuPay.

5. Is my RuPay Platinum Debit Card secure?

   Yes, the card comes with advanced security features like EMV chip technology, PIN protection, and fraud monitoring.

6. How do I report a lost or stolen card?

   Immediately contact Fino's customer care at 1800 268 1000 or write to us at customercare@fino.bank.in.

7. If someone has two or more accounts with two or more RuPay Platinum Debit Cards, whether accidental insurance cover is available in each account or each card?

   Accidental Insurance cover is available only in one account. To get the benefit of Accidental Insurance cover, minimum one successful RuPay Card induced financial transaction at any PoS/E-com, within 30 days prior to date of accident including accident date of RuPay Cardholder is required as per the guidelines.

8. Is there any fee for using my debit card for retail or online transactions?

   No. There is no fee for using your debit card at retail outlets or online websites. However, at certain merchant categories like railways and fuel, a fee may be levied by the merchant on every purchase.

9. How can I apply for a Fino Bank Debit Card?

   You can apply for a Fino Bank debit card at the time of opening your account. In case, you have not applied for a Fino Bank debit card, you can visit the branch and request a new debit card.

10. How can I claim the insurance on debit card?

    Please visit your nearest branch to claim the insurance. The claim intimation should be within 90 days from the date of accident. Please submit the supporting documents and the debit card details to claim the insurance.

    Refer below documents for more details on how to claim the insurance:

    Click here to download Rupay Insurance FAQs

    Click here to download Claim Process

    Click here to download Claim Form

    Click here to download Declaration Form

    Click here to know more about Rupay Insurance Program

    Click hear to download the affidavit for legal heir(s)
    
    The Insurance linked with Rupay Debit Card is provided by NPCI in association with the designated insurance company and Fino Payments Bank has no role in acceptance or rejection of the claim.